Welcome to
ESTABLISH
PRACTICE SUPPORT
Practical Support for Health Care practices
Who we are
Over 20 years of practice management experience, a wealth of experience in training and education and a love of what we do!
Our services
Consultancy. We help work out solutions for the problems we all face in managing healthcare practices. Training and Education - for the practice team and for the practice manager.
Contact Us
Want more information? Please talk to us.
Welcome to Establish Practice Support
We’re here to help and we love what we do. Managing a healthcare practice can be complex and on occasions, highly stressful! Let us help you out. Establish Practice Support offers practical support across a wide range of practice management areas. We also offer training sessions for your staff and even for your managers. Our GP New Manager program is especially helpful for those moving into general practice management or those stepping up into the manager role. We provide support for practice owners, practice managers and the practice team.
Jen Flakemore
Certified Practice Manager and Fellow (AAPM)
Jen is the owner of Establish Practice Support and is an experienced practice manager working in general practice, allied health and specialist practices for over 25 years. She has lectured in Professional Practice in Melbourne, researched and written units for Certificate IV in Small Business Management and Human Resources and has taught the Diploma of Leadership and Management at Gordon TAFE in Geelong. Jen has delivered workshops for practice managers in Geelong, Melbourne and regional Victoria through PHN’s and Registrar Training Organisations on areas such as leadership, change management, building teams and a range of other practice management topics. She has also run workshops for practice staff on customer service, dealing with difficult patient behaviours and a host of others (see our Training page for more information).
Managing a healthcare practice is a complex and at times highly stressful occupation! Establish Practice Support offers practical support across a wide range of practice management areas.
Jen combines her love of training and education and years of experience in managing health care practices to provide the support your practice needs.
What our clients say about us
